PRIVACY
This policy is intended to set out Telecommunications Australia, approach to complying with the Privacy Act (Cth)1988 (“Privacy Act”). This policy relates to the collection, storage and use of personal information. Telecommunications Australia has appointed a privacy officer. This person is responsible for implementing the privacy policy and the person to whom any queries or complaints should be referred.
COLLECTION OF INFORMATION
Telecommunications Australia collects personal information in order to carry on the business. The primary purpose of collection of personal information is for entry into a property transaction and communication with our customers and investors.
From time to time, members of Telecommunications Australia conduct surveys as to customers, which may collect personal information to improve our customer services.
Collection, maintenance, disclosure of certain personal information is governed by the Privacy Act and other legislation. Personal Information may also be disclosed to other members of Telecommunications Australia.
GUIDELINES FOR COLLECTION OF PERSONAL INFORMATION
Information to be collected from customers is to be relevant and appropriate for operating the relevant business in Telecommunications Australia.
Where practical it is Telecommunications Australia's policy to collect the information from the individual concerned. Telecommunications Australia may collect information in particular circumstances about personal preferences to assist Telecommunications Australia in its marketing initiatives.
From time to time Telecommunications Australia may employ third party advertising companies who are used to measure the effectiveness of any advertising by monitoring traffic on the website. Any information collected is anonymous and does not identify people.
TO WHOM IS PERSONAL INFORMATION DISCLOSED
This information is not provided to third parties (other than as stated below). Telecommunications Australia has taken steps to ensure that these third parties cannot use this information for their own purposes and that these parties comply with Telecommunications Australia’s privacy policy.
From time to time Telecommunications Australia may undertake a marketing campaign with an affiliate where the customer is a member of Telecommunications Australia.
Parties to whom Telecommunications Australia may disclose relevant personal information include:
a. consultants;
b. corporate affiliates;
c. regulatory authorities where required by law;
d. related parties and entities of the Telecommunications Australia for marketing purposes; and
e. parties to whom Telecommunications Australia has outsourced various functions.
HOW IS INFORMATION COLLECTED?
Personal information is generally collected through an application or reservation form, the Internet, applying to become a member of various loyalty programs and /or registering of interest to Telecommunications Australia program run by Telecommunications Australia or through a competition. Occasionally personal information is collected through a questionnaire or survey.
The information used and collected is only for the purposes of the particular transaction and for use within Telecommunications Australia e.g. for marketing initiatives or to communicate with you.
MAINTENANCE OF THE QUALITY OF INFORMATION
Telecommunications Australia will take reasonable steps to ensure that the personal information it collects and uses is accurate, complete and up to date.
Telecommunications Australia will let individuals see information held about them and correct the errors or omissions. Where a customer or investor wishes to review information held about them, they should contact or be referred to the Privacy Officer.
It is Telecommunications Australia's policy from time to time to delete or de-identify information about you when it is no longer needed or no longer a legal requirement for the information to be kept.
SECURITY OF INFORMATION
No employee is able to access information they do not require for the proper carrying on of their job. There are passwords and security access IDs in place to restrict access of confidential and personal information about individuals to those that need it in the carrying on of their positions. Telecommunications Australia does not sell personal information to companies outside Telecommunications Australia.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
You can contact the Privacy Officer if you would like details of personal information, which Telecommunications Australia may hold about you or if you would like to correct or update it. You will need to specify the personal information to which you are seeking access. To ensure the integrity and safety of the personal information, Telecommunications Australia will only disclose to customers and investors such information if its internal procedures are satisfied. Depending on the nature of the request we may ask you to put your request in writing and sign an enquiry form, which will be sent to you. To contact the Privacy Officer you should use: admin@telecommunicationsaustralia.com.au
OUTING OUT/COMPLAINTS
Telecommunications Australia may from time to time send to its customers or investors general marketing material. Upon request to the Privacy Officer, Telecommunications Australia is agreeable to removing you from our marketing campaigns. If you wish to opt out please contact the Privacy Officer as set out above.
Where the customer or investor has made a specific request then it is the responsibility of the Privacy Officer to action that request.
If you wish to make a complaint or view what personal information we may hold about you, you should contact our Privacy Officer. To ensure the integrity of personal information the Privacy Officer may only disclose information if Telecommunications Australia’s internal procedures are satisfied.
WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED
Telecommunications Australia collects the following information regarding visitors to our website: information regarding what pages are accessed. Telecommunications Australia collects and logs this information for statistical purposes.
Through the use of a cookie (see under 'Cookies'), Telecommunications Australia can record the pages you visit and the information you require. Through analysis of these records, Telecommunications Australia endeavours to provide you with an improved service when you revisit Telecommunications Australia’s website.
We also collect information volunteered by you through website registrations. This information is used to fulfill on your request for more information.
Telecommunications Australia endeavours to use and disclose your personal information only in limited circumstances (see section above titled “To whom is Personal Information Disclosed”).
COOKIES
A cookie is a small data file that a website may write to your hard drive when you visit them. A cookie file can contain information, such as a userID, that the website uses to track the pages you have visited. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data off your hard disk or read cookie files created by other websites.
The Telecommunications Australia website uses cookies to track user traffic patterns and to better serve you when you revisit the website. You can set your browser to notify you when you receive a cookie, providing you with the opportunity to either accept or reject it. You can also refuse all cookies by turning them off in your browser.
SECURITYY
Telecommunications Australia takes all reasonable security measures to protect personal information from loss, unauthorised access, destruction, misuse, modification or disclosure.
CHANGES TO PRIVACY STATEMENT
Telecommunications Australia reserves the right to modify or amend this statement at any time and will provide an update of the policy on Star School’s Website if it has been changed. If you have any further questions about Telecommunications Australia’s Privacy Statement please contact Telecommunications Australia’s Privacy Officer.
